Service Charter

 

S/No.

Service Offered

Process/Requirement

Cost

Timeline

1.      

Responding to external correspondences.

Reply to all correspondences using the most appropriate method.

Nil

1 working day

2.     

Responding to internal correspondences.

Reply to all correspondences using the most appropriate method.

Nil

1 working day

3.     

Booking of Rooms

Approval from the DVC (ARE)

Nil

1 working day

4.     

Managing of Public Address System

Ensuring that the PA System is full Charged always.

Nil

1 working day

Ensuring that the Microphone are working.

Nil

1 working day

5.     

Managing of White Boards within the lecture halls

Ensure that all White boards within the University are in good condition.

Nil

1 working day

Ensuring that cleaning materials for the white boards are always available.

Nil

1 working day