Service Delivery Charter

S/NO.

SERVICE OFFERED

PROCESS/REQUIREMENT

COST

TIME TAKEN

1.

Search on entry and exit in the University premises.

  • Student/Staff ID
  • National ID card/Passport
  • Issuance of name tag.
  • Gate Pass on exit

NIL

5 minutes

2.

Maintenance of Law and Order.

Cooperation and Professionalism

NIL

Throughout

3

Protection of life and property.

Cooperation and Professionalism

NIL

Throughout

4.

Investigations of incidents.

Truth, diligence and professionalism when reporting

NIL

Within seven (7) working days

5

Response to incidents.

Truth and timeliness when reporting

NIL

Immediately