Service Charter

S/No.

Service Offered

Process/Requirement

Cost

Timeline

1.       

Responding to Formal correspondence

Request Submitted to the Relevant Office

Nil

7 working days

2.       

Prevention of work injuries and illness through elimination/reduction of physical, biological or chemical hazard in workplaces

Use the inspection schedule in place and the inspection checklist to carry out inspections and giving recommendation where necessary

Nil

Quarterly

3.       

Conducting trainings on food safe handling practice to food handlers working in food premises.

Carry out health education session to all food handlers

Nil

 

After every 6 months

4.       

Prevention of foodborne illness outbreak within the university

Inspect foods in stores, at delivery and during preparation using the food inspection checklist

Nil

Weekly

5.       

Pest and vermin control

Identify areas that have pest  infestation during inspections and apply control measures

Nil

 

Quarterly

 

6.       

Enforcing medical certification

Retain a record  of all food handlers medical certificate for follow up of timely food handlers certification

Nil

After every 6 months

7.       

Disseminate of public health messages to all staffs and students

Identify diseases of public health importance and draft memos on the disease symptoms and their preventive measures.

Nil

Quarterly