S/No

Service offered

Process/Requirement

Cost requirement

Timeline

1.        

Preparation of Examinations processing schedule

Semester dates

Nil

2 weeks before the start of the semester

2.        

Issuance of Examinations for administration to students

Lecturer Identification

Nil

Within 1 hour  to the start of Examinations

3.        

Issuance of University certificates and transcripts

-      Original duly filled

University clearance form

-      Original and copy of National ID

-      Original Student’s ID

-      Original graduation fee payment receipt

-      Original return of graduation gown form

-      Duly filled certificate application form

Nil; however, payment of approved storage fees for certificates that are overdue is required.

-Certificates and transcripts will be issued as per the certificate issuance schedule

4.        

Responding to formal correspondence

Submitted formal request

Nil

5 working days after receipt

5.        

Certification of certificates and transcripts

Original certificates and transcripts

Ksh. 200 per page

1 day after request

6.        

Reissuance of transcripts

Request for reissuance

Ksh. 200 per transcript

2 months after approval

7.        

Processing for approval for Reissuance of lost/defaced certificates

-   Request for letter

-   Police abstract and ID

Ksh. 2000

1 week  after approval

8.        

Issuance of disciplinary verdict letters

Communication from Disciplinary Committee

Nil

Within 5 working days after receiving signed letters

9.        

Remarking of Examinations

Processing of document(s) for remarking

Ksh. 1,500

7 days after request