Service Charter

S/No.

Service Offered

Process/Requirement

Cost

Timeline

1.

Responding to external correspondences

Reply to all correspondences using the most appropriate method.

Nil

6 working days

2.

Responding to internal correspondences

Reply to all correspondences using the most appropriate method.

Nil

5 working days

3.

Hiring of facilities for events

Prepare and send approved quotation.

Nil

6 working days

4.

Managing  Staff houses

Prepare contracts on expiry of existing tenancy.

Nil

7 working days

Resolve all issues and give feedback to staff.

Nil

30 working days

5.

Managing Commercial premises

Prepare contracts on expiry of existing tenancy.

Nil

7 working days

Resolve all issues and give feedback to tenants.

Nil

30 working days