|
S/NO |
Service Offered |
Process/Required |
Cost |
Time line |
|
1 |
Responding to Formal Correspondence |
Request Submitted to the DVC(ARE) Office |
Nil |
7 Days |
|
2 |
Handling of Customer Complaints |
Receipt of a Complaint |
Nil |
1 month |
|
3 |
Handling of staff and student requests |
Receipt of student requests |
Nil |
7 days |
