|
S/No. |
Service Offered |
Process/Requirement |
Cost |
Timeline |
|
|
Responding to external customers. |
Receiving goods/materials from suppliers |
Nil |
20 minutes |
|
Receiving delivery notes and invoices |
Nil |
Immediately |
||
|
Responding to suppliers enquiries |
Nil |
Immediately |
||
|
Raising of GRNs and Inspection and Acceptance certificates |
Nil |
2 days |
||
| 2. |
Responding to internal customers. |
Issuing of goods/materials to user departments |
Nil |
5 minutes |