Service Charter

s/no

Services offered

Process requirement

Cost

Timeline

1.    

Responding to normal correspondence

Request submitted to the Farm Managers Office

Nil

3 days

2.    

Sale of farm produce

Enquiry and confirmation on availability of the farm produce

M-Pesa payment

As per the prevailing market prices and approved prices

Within 5 minutes after payment

3.    

Agricultural information services

a)   Individual enquiries

 

b)   Organized farmer groups/students

 

 

Self-introduction at the farm

 

Approved letter from the Vice Chancellor’s office about the visit

 

KES 1,000 consultation fee KES 500 for prospective buyers

 

Nil

 

Within 10 minutes

 

 

Within 10 minutes